Telehealth Consultations
Telehealth Physiotherapy Consultations
We continue to offer Telehealth physiotherapy consultations as a flexible and effective option for accessing our services, alongside our usual face-to-face appointments.
Telehealth allows you to consult with your physiotherapist remotely using a secure, video-based platform on your computer, tablet, or smartphone. These appointments are conducted in a similar way to an in-clinic consultation and include a comprehensive assessment, clear explanation of your condition, and the development of an effective, personalised management plan.
Telehealth may be a great option if you:
- Are feeling unwell or recovering from illness
- Are unable to attend the clinic due to time, travel, or mobility limitations
- Prefer the convenience and comfort of being treated at home
- Live remotely or are travelling
- Would like ongoing support between face-to-face appointments
Research and our clinical experience show that Telehealth physiotherapy can be highly effective and achieve excellent outcomes for many conditions.
If you have any questions or would like to book an appointment, please call us on 9584 6919.
How can a physio assess or treat me online?
While it is not possible to perform any hands-on techniques, we can certainly do a lot for you to help you reduce pain and achieve your goals. As mentioned above, recent evidence has demonstrated that Telehealth provides equally good outcomes when compared to a traditional face to face consultations.
At Heathy Bodies Physiotherapy we have conducted online-based consultations for a number of years (there has been a significant increase in frequency) with good results, and all our therapists are trained to provide this service. We are still able to assess you by taking a thorough subjective history and directing you to perform various movements and tests while observing you on video. Like our regular consultations, treatment will be focused on movement and exercise, which has shown to be the most effective at reducing pain and achieving goals in the long term. Additionally, we will still continue to give you strategies to help you control your symptoms at home in the short term with consideration to your injury particularly in the absence of hands-on treatment used in the clinic.
How do I make an appointment?
Book an appointment just like you normally would online by clicking here or call 9584 6919 and specify that you would like to make a Telehealth consultation.
What do I need to do before my Telehealth consultation?
Gain access to a phone, laptop or tablet (preferably with camera) which has internet access. Before your consultation, you will receive an email with a link to click which you then enter into the website to begin your call with your practitioner. Make sure you have reasonable space around you to perform the required movement tests and exercises that your physio directs you to.
Healthy Bodies Physiotherapy prefers to use Cliniko for our Telehealth Consultations but these can be done by different platforms at the patients request.
How much is a Telehealth appointment?
Our fees for Telehealth are the same as our regular appointments
Are my consultations still funded by TAC, WorkCover, DVA etc?
For WorkCover, TAC, EPC, NDIS and private patients, payment is the same as with face-to-face physio. Most private health insurance companies provide rebates for telehealth consultations. DVA do not currently fund Telehealth consultations. However, the Australian Physiotherapy Association is currently working with Medicare regarding funding for DVA Telehealth Appointments.